Privacy Policy
How we collect, use, and protect the information you give us.
Last updated: May 15, 2026
1. Overview
Axelnest is a community platform for figure skaters and their families. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using Axelnest you agree to the collection and use of information as described here.
2. Information We Collect
Information you provide
- Account data: email address, password (hashed), or Google account identifier when you sign up.
- Profile data: name, phone, date of birth, display name, optional avatar.
- Marketplace data: listings you post (title, description, photos, price, condition, category), shipping address (for sellers), and buyer/seller messages.
- Reviews: ratings and written feedback you leave on completed orders.
Information collected automatically
- Usage and device data: IP address, browser type, device, and pages visited, collected through standard server and analytics logs.
- Local storage: small amounts of data kept in your browser to remember sign-in state, current page, and form drafts.
Information from third parties
- Google sign-in: when you sign in with Google we receive your name, email, and profile photo as permitted by your Google account.
- Stripe: when you sell or buy, Stripe shares limited transaction metadata (such as payment confirmation, payout status, and last four digits of payment methods). Full card numbers are never sent to or stored by Axelnest.
- Shippo: when shipping labels are purchased we receive tracking numbers and delivery status updates.
3. How We Use Information
- Operate, maintain, and improve the Service.
- Authenticate your account and keep it secure.
- Process marketplace transactions (payment, shipping, payouts, returns).
- Send transactional emails (order confirmations, shipping updates, password resets, security notices).
- Detect and prevent fraud, abuse, and unauthorized activity.
- Comply with legal obligations and respond to lawful requests.
4. Sharing of Information
We do not sell personal data. We share information only as follows:
| Recipient | Purpose |
|---|---|
| Supabase | Database, authentication, and storage |
| Stripe | Payment processing and seller payouts |
| Shippo | Shipping labels and tracking |
| Google (OAuth) | Sign-in if you choose Google |
| Vercel | Hosting and content delivery |
| Resend / email provider | Transactional email delivery |
| Other Axelnest users | Public profile fields, marketplace listings, reviews you publish |
| Law enforcement / legal | When required by law or to protect rights and safety |
In the unlikely event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you and apply this Privacy Policy to the transferred data unless you agree otherwise.
5. Cookies & Local Storage
Axelnest uses browser local storage to remember your sign-in session, current page, and small preferences. We do not currently use third-party advertising cookies. Some embedded third-party services (Stripe, Google) may set their own cookies as required for their function.
6. Data Storage & Security
Data is transmitted over HTTPS and stored on Supabase’s infrastructure with row-level security policies that scope access to the appropriate user. We follow industry-standard practices, but no method of transmission or storage is 100% secure. You are responsible for keeping your password confidential.
7. Data Retention
We retain your account and profile data while your account is active. If you delete your account, we will delete or de-identify personal data within a reasonable period unless we are required to retain it for legal, tax, accounting, or fraud-prevention reasons (for example, Stripe transaction records).
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your data, subject to legal retention requirements.
- Export your data in a portable format.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email support@axelnest.com from the email address associated with your account.
9. Children’s Privacy
Axelnest is not directed to children under 13. We do not knowingly collect personal information from children under 13. Skaters under 18 should use Axelnest under the supervision of a parent or legal guardian. If you believe a child has provided us personal information without verifiable parental consent, contact us and we will delete it.
10. International Users
Axelnest is operated from the United States. If you access the Service from outside the U.S., you understand that your information will be transferred to, stored, and processed in the U.S. where our servers and providers are located.
11. Changes to this Policy
We may update this Privacy Policy from time to time. If a change is material we will notify you (for example, by email or an in-app banner) before it takes effect. The “Last updated” date at the top reflects the latest revision.
12. Contact
Questions about this Privacy Policy or how we handle your data? Email support@axelnest.com.